When you use our products and services we will ask for personal information (at the moment of collection we shall explain what information is required in order for us to provide the particular product or service, and what information you may choose to provide), such as:

  • your name,
  • your date of birth,
  • your postal address,
  • your email address,
  • your contact numbers,
  • your IP address

We are committed to protecting your personal information and implementing appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction or damage.

  1. Processing your transaction: We shall use relevant personal information described above to process and deliver your transaction and to notify you of the status of your transaction, e.g. sharing your payment information with card payment processors.
  2. Preventing money laundering: We shall also use your personal information at the appropriate time to conduct an identification check as we have a legal obligation to do so in accordance with the anti-money laundering regulations (see our Terms of Use for more detail). We will share your personal information with our electronic identification check providers.
  3. To engage with you in relation to our products and services: We shall use your personal information to provide you with the products and services you have requested from us. We shall process your personal information in this way if it is necessary for the performance of the contract with us.
  4. Voice Recordings: We may record calls to and from our offices in order to ensure that we comply with our customers’ instructions and our legal obligations to our customers (including those under privacy legislation such as GDPR).

We would like to send you information about our products and services, which may be of interest to you. If you have consented to receive marketing communications, you may opt out later.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of Nishtha Business Services Limited or its partners and associates.

We shall not share your information for marketing purposes with other companies unless you have consented to us doing so. We do not sell or share your information with third parties unless as mentioned above.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please e-mail or write to us.

We want to make sure that your personal information is accurate and up to date. You may request us to correct or remove information you think is inaccurate.

We retain your personal data only for as long as we need to in order to comply with the relevant statutes and regulations. Presently we retain your data for 10 years.

Our website contains links to other websites. This Privacy Policy only applies to this website. So, when you link to other websites you should read their respective privacy policies.

Please contact us if you have any questions about our privacy policy or the information we hold about you:

5 Monet Place
Aylesbury HP19 8SN
Buckinghamshire, England
UK.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority the Information Commissioners Office using their website.

Nishtha Business Services Limited is registered in England (Company No. 07254685) having its registered office at 5 Monet Place, Aylesbury, HP19 8SN, Buckinghamshire, England, UK.